Shipping Policy

Thank you for choosing Bloom Glamour Bar as your preferred beauty destination in Nairobi, Kenya. We are committed to ensuring a seamless and efficient shipping experience for our customers. Please review the following Shipping Policy for details on our shipping process:

  1. Shipping Methods and Timeframes:

    • We offer shipping within Nairobi, Kenya.
    • Orders will be processed and dispatched within the day from the date of purchase, excluding weekends and public holidays.
    • Orders are dispatched same day before 12pm, and next day after 12pm.
    • Delivery times may vary depending on the shipping address and the availability of the product.
    • You will receive a shipping confirmation email with tracking details once your order is on its way.

  2. Shipping Charges:

    • Shipping charges will be calculated based on the destination.
    • The shipping charges will be displayed during the checkout process, allowing you to review the costs before completing your purchase.
    • Any additional customs fees, import duties, or taxes imposed by the local authorities are the responsibility of the customer.

  3. Order Tracking:

    • Once your order is shipped, you will receive a tracking number via email.
    • You can use this tracking number to monitor the progress of your shipment through our designated shipping carrier's website or tracking portal.
    • Please note that tracking information may take up to 24 hours to become available after receiving the shipping confirmation email.

  4. Delivery and Receiving:

    • Deliveries will be made to the shipping address provided during the checkout process.
    • It is important to ensure that the provided address is accurate and complete to avoid any delays or misdeliveries.
    • If you are not available to receive the package at the time of delivery, a delivery attempt will typically be made on another day.
    • In case of any issues with delivery or if you have specific delivery instructions, please contact our customer support team for assistance at +254748505090.

  5. Shipping Restrictions:

    • Currently, we only offer shipping within Nairobi, Kenya. We do not offer international shipping at this time.
    • Certain products may be subject to shipping restrictions or regulations imposed by the local authorities. We will notify you if any such restrictions apply to your order.

If you have any further questions or require assistance with your shipment, please feel free to contact our customer support team. We are here to help make your shopping experience at Bloom Glamour Bar as smooth and enjoyable as possible.

Note: This Shipping Policy is subject to change without prior notice. Please refer to our website or contact our customer support for the most up-to-date information.